Lemnisk Brings New AI Tools to Help Brands Talk Smarter to Customer

Lemnisk is a Customer Data Platform (CDP) and marketing technology company that helps businesses enhance their customer engagement. It has launched new AI Features that change how companies communicate to their customers. CDP is now faster, smarter, and much safer. These updates will help the business to connect better with every customer in real-time.

Smart Predictions for Customer Actions

A new tool can predict if the customer wants to buy something or leave. Based on this, the system will quickly send the right message to keep the customers engaged. It all works on the live actions.

Clearer Customer Profiles

Another tool collects all data about the customer, even if they use different services like loans or cards etc. This gives a full view of the person but will still allow brands to talk about one product at a time. It helps companies to be personal and focused.

Using Voice for Better Service

Lemnisk added a tool that listens to the call center recordings. It figures out the mood and the main topics in the call and adds that information to the system. This makes calls more useful and personal for customers.

Final Thought

As a developer, I feel Lemnisk’s tool makes it easier for brands to understand their users. These are not just smart developments but also help businesses stay ready for the future. It is an amazing approach to using AI to build better customer experiences.