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Marketing is not what it used to be. Big tech companies like Google, Amazon, and Meta have taken over the space once ruled by traditional ad agencies. Now, AI is doing most of the work that people used to do in marketing.
Initially, companies were investing effort in using SEO strategies to gain a higher ranking on Google. But now, people ask for answers from AI tools like ChatGPT or Perplexity, and these tools provide direct answers, not links. So, brands should now not only appear in search results but also in AI responses.
Soon, your personal AI will buy something for you without you having to do anything. Businesses will also have their own AI to answer questions and make deals, all without humans. These companies need to think clearly about influencing people, unlike other AIs.
AI is mixing up the roles of marketing, customer service, and sales into one smart system. A single AI can now do everything from recommending products to solving problems and closing sales. Companies must work as one team with connected data to keep up.
Marketing is no longer just about creativity or attractive advertisements – it’s now about how smart your AI is. To stay competitive in the game, companies need to learn, adapt, and build trust through AI. Those who act quickly and wisely will become new leaders.